Frequently Asked Questions
Everything you need to know about JobFast.
What is JobFast?
JobFast is an AI-powered career platform built for UK retail job seekers. It provides tools to optimise your CV, generate tailored cover letters, practise mock interviews with an AI coach, and complete targeted training — all in one place.
Who is JobFast designed for?
JobFast is designed for retail workers looking for their next role or a promotion, entry-level candidates applying for their first retail job, experienced retail managers moving between employers, and anyone who wants structured interview practice before a retail interview.
Is JobFast free to use?
Yes. The free plan includes your CV scores and fixes, interview prep plans, all the written guides (CVs, cover letters, LinkedIn and interviews), starter training modules, and 1 mock interview with Alex (3 questions). Pro (£4.99 a month) adds full 8-question mock interviews as often as you need, an AI rewrite of your CV, cover letters for each job, the job ad analyser, the guided CV builder and every training module.
How does the CV checker work?
Upload your CV as a PDF or Word file and tell us the job you’re going for. You get two scores out of 10 — one for the content and one for how easily recruiters’ software can read it — plus a list of specific things to fix. On Pro, we can also rewrite your CV for you, using only what’s in it, ready to download as a PDF or Word file.
How does the AI Cover Letter Generator work?
You provide a job description, your CV, and a few details. The AI generates a highly targeted 4-paragraph cover letter tailored to that specific role — incorporating relevant keywords and demonstrating your value to the employer.
How does the AI Mock Interview work?
Add your CV and pick the job you’re going for, and Alex, our AI interviewer, asks you questions based on your real experience, one at a time. You type your answers and get feedback and a score after each one. If an answer is vague, Alex asks one follow-up. At the end you can download a report with scores for Role Fit, Communication and Evidence, plus a model answer for each question based on your CV.
Can I download my interview feedback?
Yes. After completing a mock interview you can download a full PDF feedback report. The report includes your scores per question, AI comments, model answers using the STAR method, overall strengths and areas for improvement, and an overall performance grade.
Can I cancel my Pro subscription at any time?
Yes. You can cancel from your account settings at any time. Your Pro benefits remain active until the end of your current billing period. New subscribers also have a 14-day right to a full refund under UK consumer law.
Is my personal data safe?
Yes. Your CV and personal information are used only to power the AI tools for your benefit and are not used to train AI models. JobFast is compliant with UK GDPR. See our Privacy Policy for full details.
What AI technology does JobFast use?
JobFast uses Google Gemini for its AI features, including CV analysis, cover letter generation, and the mock interview coach.
Still have questions? Contact our support team or email support@jobfast.co.uk