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Boots interview guide
Boots is a health and beauty retailer with a pharmacy in many of its stores. Store roles include customer assistants, beauty advisors and pharmacy teams, so care and trust matter as much as selling.
What Boots values
Boots UK describes its purpose in job adverts and on its careers site:
Purpose
“To help our customers look and feel better than they ever thought possible.”
Starting with colleagues
Its careers site says its mission is “to help everyone feel good”, starting with its own colleagues.
What to show at your interview
- Care: making customers feel looked after, especially with personal or health questions.
- Discretion and trust, because some conversations are sensitive.
- Interest in health or beauty, and knowing when to bring in a pharmacist or specialist.
Questions you might be asked
Every interview is different. These are typical questions for Boots roles, matched to what they say they look for.
- Tell me about a time you helped someone feel better about a situation.
- How would you handle a customer asking a personal health question on the shop floor?
- Give an example of when you kept something confidential.
- How would you recommend a product without being pushy?
- Why do you want to work for Boots?
How to apply
Apply through the Boots jobs site, which lists store, pharmacy and beauty roles.
Boots careers